Shipping policy

Shipping Policy

Thank you for visiting and shopping at Footé. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or Bulgarian public holidays.

If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you immediately via email.

2. Shipping Rates & Delivery Estimates

We believe in simple, transparent pricing. We ship from our primary facility in the European Union directly to your door.

Destination	Estimated Delivery Time	Shipping Cost
Europe	5-9 Business Days	€5.00

Free standard shipping is automatically applied to all orders over €50.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can track your Footé package through our international partner networks (DPD, GLS, or Speedy).

4. No Customs or Import Duties (EU)

Because Footé ships from within the European Union, customers located in EU member states (such as the Netherlands, Germany, France, etc.) will not be charged any customs duties or import taxes. The price you see at checkout is the final price delivered to your home.

5. Professional Packaging & Safety

Your Footé callus remover is shipped in its original manufacturer packaging, placed inside a secondary protective shipping box.

Safety Compliance: Our electronic beauty tools are shipped in 100% compliance with international transit safety regulations regarding lithium-ion batteries, ensuring a safe and legal journey to your home.

6. Damages

If you receive your order damaged, please contact the shipment carrier to file a claim or reach out to our support team at [Your Email] within 48 hours of delivery. Please save all packaging materials and damaged goods before filing a claim.

7. Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your Footé products.